Over a decade ago, I was at the final interview to become a business analyst for a bank enterprise pricing and billing system. The executive interviewing me, in the interest of full disclosure, told me that the customer base was very angry. To calm them down, the company had promised to hire a business analyst with a finance background and banking experience. Wanting to understand fully what I was signing up for, I gingerly asked, “Okay, why are they so angry?”
Category: Software Design
Observations on designing banking software applications.